Privacy Policy

FOYI Solutions LLC ("we," "us," or "our") respects your privacy. This policy explains how we collect, use, store, and protect information when you visit our website or engage our services.

Information we collect

We collect information you provide directly to us, including:

• Contact information — name, business name, email address, and phone number submitted through our contact or consultation forms.
• Business information — details you share about your business, its operations, and the challenges you'd like help with.
• Communications — the content of messages, emails, and correspondence you send us.
• Engagement information — information shared during consulting, coaching, or training engagements.

We also automatically collect limited technical information when you visit our website, such as pages viewed, browser type, device type, and general location derived from IP address.

How we use your information

We use the information we collect to:

• Respond to your inquiries and schedule consultations
• Provide consulting, training, and educational services
• Communicate with you about your engagement
• Improve our website and service offerings
• Send occasional updates if you've opted in
• Comply with legal obligations

Information sharing

We do not sell, rent, or trade your personal information. We may share information in the following limited circumstances:

• Service providers — third parties who help us operate our website and business (such as form processing and hosting), bound by confidentiality obligations.
• Professional coordination — when you engage us and specialized advice is required, we may coordinate with your CPA, tax preparer, attorney, or other qualified professionals at your direction.
• Legal requirements — when required by law, subpoena, or to protect our rights and safety.

Data security

We take reasonable measures to protect the information you provide, including secure transmission and access controls. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Data retention

We retain your information for as long as necessary to fulfill the purposes described in this policy, to maintain business records, and to comply with legal obligations. When information is no longer needed, we dispose of it securely.

Cookies

Our website may use cookies and similar technologies to improve your experience and understand how the site is used. You can control cookies through your browser settings. Disabling cookies may affect some site functionality.

Your rights

Depending on your location, you may have rights regarding your personal information, including the right to access, correct, or delete the information we hold about you, and to opt out of marketing communications. To exercise any of these rights, contact us using the details below.

If you are located in the European Economic Area, the United Kingdom, or another jurisdiction with data protection laws, you may have additional rights under those laws, including the right to lodge a complaint with a supervisory authority.

Children's privacy

Our services are intended for businesses and adults. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us so we can delete it.

Changes to this policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date. Continued use of our website or services after changes are posted constitutes acceptance of the revised policy.